You can call us at (516) 855-0755 anytime during business hours for customer support or to answer any questions you may have or you can click here to contact us with any questions.

Below is a list of frequently asked questions that might help with common questions most of our customers ask:

Q: How quickly can I get paid?

A: For express service, you can usually be paid within 5 minutes. You would stop in at our store and we will evaluate your jewelry, give you an offer and pay you cash. It's that simple.  

Q: How is my jewelry evaluated?

A: Our experienced professionals visually inspect your jewelry with a magnifying glass and apply chemical solutions to determine the carats of gold jewelry. We then weigh the
items and provide you with an offer and pay you cash on the spot !

Q: When do I receive my cash?

A: State laws require us to have you fill out a form providing information about the jewelry. As soon as you fill out the form - we give you cash on the spot. Most clients are paid within 5 minutes of arriving in our store.

 Q: Is it really that simple and fast?

A: Yes, we keep things simple. Once you try us you will be back and refer friends. We provide  fast courteous service, an excellent retail location on N. Broadway in Hicksville, Long Island,NY, state of the art equipment, experienced staff  and high payouts to make sure you are satisfied. We look forward to earning your business !